Welcome to Bharat Adworks ("Company", "we", "our", "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our services.
Please read this policy carefully. If you disagree with its terms, please discontinue use of our site. This policy applies to all information collected through our website at bharatadworks.com and through related services, sales, marketing, or events.
1. Information We Collect
We collect information you voluntarily provide to us when you:
- Fill out our contact or enquiry forms
- Register for our training programmes
- Subscribe to our newsletter or updates
- Engage with us via email, phone, or WhatsApp
- Enter into a service agreement with us
Personal Information
The personal information we may collect includes:
- Full name
- Email address
- Phone/mobile number
- Business name and type
- Billing and payment information (where applicable)
- Any other information you choose to provide
Automatically Collected Information
When you visit our website, we may automatically collect certain information, including:
- IP address and browser type
- Operating system and device information
- Pages visited and time spent on pages
- Referring URLs
- Cookies and similar tracking technologies
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide services: Setting up, managing, and optimising advertising campaigns on your behalf.
- To communicate: Responding to enquiries, sending updates, reports, and relevant information about our services.
- To improve our services: Analysing website usage and service performance to enhance the user experience.
- To comply with legal obligations: Meeting regulatory requirements and resolving any disputes.
- To send marketing communications: Sending promotional content and offers (with your consent, which can be withdrawn at any time).
- For invoicing and billing: Processing payments and managing financial records.
3. Sharing of Your Information
We do not sell, rent, or trade your personal information. We may share your information only in the following circumstances:
- Service Providers: With trusted third-party vendors (e.g., email platforms, analytics tools) who assist in operating our business. They are bound by confidentiality agreements.
- Legal Requirements: When required by law, court order, or government authority.
- Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred.
- Consent: With your explicit consent for any other sharing purpose.
We specifically do not share your information with advertising networks (Google, Meta) without your authorisation as part of the services you have engaged us to provide.
4. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to improve functionality and user experience. These include:
- Essential Cookies: Required for the website to function properly.
- Analytics Cookies: Used to understand how visitors interact with our website (e.g., Google Analytics 4).
- Marketing Cookies: Used to deliver relevant advertisements (e.g., Google Ads remarketing, Meta Pixel).
You can control cookie preferences through your browser settings. Disabling certain cookies may affect website functionality.
5. Third-Party Advertising Platforms
As a performance marketing agency, we manage advertising accounts on platforms including Google Ads and Meta Ads Manager on behalf of our clients. When we access and manage client accounts:
- We access only the accounts and data necessary to perform the agreed services.
- We do not use client advertising data for any purpose outside the scope of the engagement.
- All client ad account credentials and data are handled with strict confidentiality.
These platforms have their own privacy policies, and we encourage you to review them:
- Google Privacy Policy: policies.google.com/privacy
- Meta Privacy Policy: www.facebook.com/privacy/policy
6. Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Specifically:
- Client data: Retained for the duration of the service agreement plus 3 years for legal and accounting purposes.
- Marketing enquiry data: Retained for 12 months from the date of last contact.
- Website analytics data: Retained per the settings configured in Google Analytics (default: 14 months).
Upon request, we will delete your personal data subject to any legal obligations to retain certain records.
7. Data Security
We implement appropriate technical and organisational security measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. These measures include:
- SSL/TLS encryption for data transmitted via our website
- Restricted access to personal data on a need-to-know basis
- Secure storage of all business and client records
- Regular review of our security practices
However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
8. Your Rights
You have the following rights with respect to your personal information:
- Right to Access: Request a copy of the personal data we hold about you.
- Right to Rectification: Request correction of inaccurate or incomplete data.
- Right to Erasure: Request deletion of your personal data, subject to legal obligations.
- Right to Object: Object to the processing of your personal data for marketing purposes.
- Right to Withdraw Consent: Where processing is based on consent, you may withdraw it at any time.
- Right to Complain: Lodge a complaint with the relevant data protection authority in your jurisdiction.
To exercise any of these rights, please contact us at arnab.roy88@gmail.com.
9. Children's Privacy
Our services are not directed at or intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected personal data from a person under 18, we will take steps to delete that information promptly.
10. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically. Continued use of our website or services after changes constitutes acceptance of the revised policy.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:
We will respond to your request within 7 business days.
Bharat Adworks is committed to protecting your privacy and handling your data with transparency and integrity. This policy is governed by the laws of India and is subject to the jurisdiction of courts in New Delhi.